Toyota Certified Pre-Owned Program

Page-certified-vehicle

The Toyota Certified Used Vehicles Advantage

  • 12-month/12,000-mile Limited Comprehensive Warranty *
  • 7-year/100,000-mile Limited Powertrain Warranty *
  • 1-year of Roadside Assistance *
  • 160-Point Quality Assurance Inspection
  • CARFAX® Vehicle History Report™ *

Download Certified Program Brochure

Certification

Our certification process keeps you in mind every step of the way. The Toyota Certified standards apply from the time a Toyota dealer acquires the vehicle through to the final sale. Each candidate for certification can be a current model year vehicle, up to and including six year old models, with 85,000 miles or less on the odometer. Prior to the rigorous 160-point inspection every certified Toyota goes through, a CARFAX vehicle history report is reviewed to ensure that only the best of the best vehicles receive the Toyota Certified Seal of Approval.

  • 12-month/12,000-mile Limited Comprehensive Warranty *
    * Whichever comes first from date of Toyota Certified Pre-Owned Vehicle purchase. The Limited Comprehensive Warranty covers any repair or replacement of components which fail under normal use due to defect in materials or workmanship. (Program not available in Puerto Rico and Hawaii.)
  • 7-year/100,000-mile Limited Powertrain Warranty *
    * Whichever comes first from original date of first use when sold as new. See your Toyota Certified Pre-Owned Vehicles dealer for warranty details. Program not available in Puerto Rico and Hawaii. For AL, FL, GA, NC & SC, warranty coverage differs in the following ways: 7-year or 100,000-mile Toyota Certified Limited Powertrain Warranty coverage begins on January 1st of the vehicle’s model year and zero (0) odometer miles and expires at the earlier of seven years or 100,000 odometer miles.
  • 1-year of Roadside Assistance *
    * From date of Toyota Certified Pre-Owned Vehicle purchase. Covers most services, including flat tires, lockout service, jump starts, fuel delivery up to 3 gallons and towing for mechanical breakdown or collision recovery to the nearest Toyota dealership. Services provided exclude any parts required. Coverage not available in Mexico. See Certified Warranty Supplement for warranty details.
  • 160-Point Quality Assurance Inspection
  • CARFAX® Vehicle History Report™ *
    * Beginning December 1, 2005 CARFAX® Vehicle History Reports™ are a required part of every Toyota Certified Pre-Owned Vehicle. See your local dealer for details.
  • Extended Warranty Coverage (items 1, 2 and 3 above) transferable at no cost for added resale value
  • Reconditioned to Toyota’s exacting standards by Toyota factory-trained technicians
  • Warranty honored at Toyota dealers in the U.S. and Canada
  • Trade-ins accepted
  • Trouble-free handling of your transaction, including DMV paper work
  • All important information clearly spelled out in your contract

Warranty

Each Toyota Certified Pre-Owned Vehicle is reconditioned to Toyota’s exacting standards by Toyota factory-trained technicians and backed by an extensive pre-owned car warranty. The Toyota Certified Pre-Owned Vehicle Warranty coverage is an extension of the vehicle’s original factory warranty and helps protect you against mechanical failures and breakdowns.

12-month/12,000-mile Limited Comprehensive Warranty

  • Coverage begins from date of Toyota Certified Pre-Owned Vehicle purchase
  • Provides our highest level of coverage available
  • Covers any repair or replacement of components which fail under normal use due to a defect in materials or workmanship

7-year/100,000-mile Limited Powertrain Warranty

  • Coverage begins from the original date of first use when sold as new
  • Covers major engine, transmission components and all internally lubricated parts
  • Offers Travel Protection that includes lodging reimbursement when more than 150 miles from home
  • Provides Substitute Transportation reimbursement while your Toyota Certified Pre-Owned Vehicle is undergoing repair *
  • It’s transferable at no cost, for added resale value

1-year of Roadside Assistance

  • Coverage begins from date of Toyota Certified Pre-Owned Vehicle purchase
  • Covers most services, including flat tires, lockout service, jump starts, towing and fuel delivery
  • Reimbursement for towing to the nearest Toyota dealership *
  • Toll-free call for service, 24 hours a day, 365 days a year

160-Point Inspection

At Toyota, we are committed to putting the highest quality certified vehicles on the road. Each certified pre-owned vehicle must meet or exceed an intensive 160-point Quality Assurance Inspection, which includes mechanical, detailing, and appearance standards. Our goal is to ensure that every vehicle has that like-new look and feel that you would expect in a certified pre-owned vehicle. Our factory-trained technicians complete any necessary repairs and reconditioning before we call the vehicle certified. Every certified Toyota comes with a CARFAX® Vehicle History Report to ensure it’s worthy of the certification process. That means you can enjoy the peace of mind that comes with owning a Toyota Certified Pre-Owned Vehicle.

Audio & Alarm Systems

  • Audio/cassette/CD system working normally, CD cartridge present (if equipped)
  • Antenna is present and functions properly
  • Radio speakers do not rattle at high volume
  • Remote entry system works properly (if equipped)
  • Theft-deterrent system works properly (if equipped)

Battery System

  • Battery in good condition, has proper cold cranking amps and reserve capacity
  • Battery proper size and secure
  • Battery posts free of corrosion
  • Cables in good condition

Braking System

  • Inspect brakes, calipers, lines and hoses
  • No excessive vibration during braking
  • ABS operates on “panic stop”
  • Parking brake sets and holds vehicle
  • Brake pads/shoes must have minimum of 50% wear remaining
  • No excessive grooving or heat checking of rotors or drums
  • Parking brake releases completely
  • Brake pedal free play and travel is normal

Emissions & State Inspection

  • Perform emissions test and/or state inspection, if required

Engine Compartment

  • Change engine oil and filter
  • Check for evidence of sludge
  • Inspect for fuel, oil, coolant or other fluid leaks
  • Engine cold high idle correct
  • No abnormal engine noise at cold start
  • Throttle does not stick shut on cold start
  • Drivability OK during warm-up
  • Hot drivability OK
  • Engine reaches normal operating temperature
  • Engine fan functions properly
  • No excessive drone or vibration from engine
  • Drive belts and hoses free of cracks or damage
  • No damage to engine mounts
  • Check under-hood labels and decals
  • Engine compartment is clean
  • Under-hood heat insulator pad is clean
  • Engine free of excessive dressing
  • Inspect air filter
  • Oil, brake, clutch, transmission, transfer case, washer and power steering fluid levels OK
  • Under-hood fluids clear and uncontaminated

Engine Coolant & HVAC System

  • Engine coolant at proper hot and cold levels
  • Coolant specific gravity to -31° Fahrenheit
  • A/C cooling operation normal
  • A/C refrigerant sight glass clear
  • Heater operation normal

Exterior Condition & Appearance

  • Exterior is clean and free of road residue
  • No cracked or broken lenses of exterior lights
  • Outside rearview mirror operates/lens is good
  • Glass free of cracks, stars and large chips
  • Glass is free of improper repairs
  • Bumpers are free of cuts, gouges and scratches
  • Body is free of all dents
  • Body is reasonably free of dings
  • Paint is reasonably free of scratches and chips
  • Vehicle is free of improper paint repairs or mismatched color
  • Hood and trunk latches working
  • Free of water spots
  • Paint is free of swirl marks
  • Paint has even, high luster
  • Paint is free of buffable scratches
  • Free of wax residue
  • Wheelwells are clean
  • Acceptable aftermarket items checked
  • Removal of unacceptable aftermarket items

Frame, Structure & Underbody

  • Frame/Unibody check
  • Inspect body surface
  • Inspect panel alignment and fit
  • Inspect lower body and underbody for damage
  • Check exhaust systems and hangers

Instrument Panel & Electronic Systems

  • Master key is present
  • Fuel gauge reads correctly
  • Battery voltage gauge reads correctly
  • Horn works
  • Airbag deployment/replaced airbag
  • Speedometer and odometer work properly
  • Cruise control operation normal
  • Clock keeps time
  • All wiper speeds work correctly
  • Windshield washer operates
  • Wiper blades are in good condition and work
  • Wipers return to correct position when OFF
  • All mirrors have full range of adjustment
  • Windows operate normally
  • Window locks operate normally
  • Power windows operate from master switch and all door switches
  • Memory seat control operates properly

Interior Condition & Appearance

  • Day/night mirror operates and lens is good
  • Window tinting clear and free of bubbles
  • Cigarette lighter is intact and operates
  • Ashtrays function and are in good condition
  • Ashtrays and lighter are clean; no evidence of use
  • Headliner, sun visors, dash pad, upholstery, console, cup holders, trim panels, floor mats and carpets are in place and in good condition (if equipped)
  • Cup holder extends completely and sturdily
  • Doors open and close correctly
  • Door locks, including child safety locks, work properly
  • Seats, including all position adjusters, work properly
  • Headrests function properly
  • Rear defogger grid lines intact
  • Interior leather, vinyl, plastic, carpet and fabric surfaces are free of holes, rips, tears, excessive wear or fading
  • No evidence of previous improper repairs
  • Inspect seatbelt condition
  • Seatbelts have full range of extension and smooth operation
  • Seatbelts lock up per specification
  • Inside remote release operates normally
  • Interior is free of debris
  • Dash and vents are clean and properly dressed
  • All crevices are clean
  • Doorjambs are clean
  • Glove box and console compartments are clean
  • Seats, carpets, floor mats and headliner are free of stains (if equipped)
  • Free of odor, including heavy perfume
  • Glass is clean and free of streaks

Lighting System

  • Warning lights function
  • High and low beams OK
  • Headlight aim is OK
  • Taillights work
  • Brake lights work
  • Side marker lights work
  • Backup lights work
  • License plate lights work
  • Instrument lights work
  • Heater lights work
  • Dash light dimmer works
  • Turn signals operate correctly and self-cancel
  • Four-way flashers work
  • Defogger indicator light turns on with switch ON
  • Dome/courtesy lights operate with door cycles

Steering System

  • Steering has normal feel in lock-to-lock turning
  • Steering wheel centered in straight line driving
  • Vehicle tracks and drives straight on level surface
  • Tilt steering wheel adjustment works properly
  • No excessive wind whistle or buzz
  • No excessive tire vibration or steering wheel shimmy at any speed
  • Interior free of significant squeaks or rattles
  • Inspect steering rack, linkage, bushings, control arms and dust boots

Tires & Suspension System

  • Inspect tires for defects, damage and inflation
  • Minimum of 5/32″ tread depth remaining across tread width
  • All four tires must be of same brand, model, size, tread design, speed and load rating
  • Wheels are clean and free of brake dust
  • Tires are dressed, not greasy
  • Wheel cover caps secure with no damage
  • Inspect struts/shocks for leaks and wear
  • No damage to CV joints/boots

Transmission/Transaxle

  • Transmission/clutch operates smoothly
  • Automatic transmission in “ECT” power mode shifts properly
  • Transmission gear ranges engage promptly while shifting when warmed up
  • Transmission shift lock and key interlock system OK
  • Transmission does not shift into overdrive when button is in OFF position
  • Inspect transmission case and pan for leaks
  • No damage to drive and axle shafts
  • Differential fluid level correct

Trunk Compartment & Spare

  • Trunk is clean, free of debris, no stains
  • Trunk light and trunk trim appearance
  • Jack and tools are correct, present and secured
  • Fiber board tire cover is not broken/warped
  • Spare tire present
  • Spare tire and storage areas are clean
  • Spare tire is securely fastened
  • No signs of damage to spare tire
  • Minimum 5/32″ tread remaining on spare
  • Spare tire has correct air pressure

Vehicle History

  • Run and print a CARFAX® Vehicle History Report™ *  Check for outstanding Special Service Campaigns

Additional Items, Where Applicable

  • “Fade-away” dome light works properly
  • Sunroof/convertible top operates normally through full range of positions
  • Convertible top lockout function operates
  • Radio security codes cleared
  • Navigation system works properly
  • Transfer case smoothly switches from 2WD to 4WD and back from 4WD to 2WD
  • Truck bed is in good condition
  • Truck bedliner is in good condition and secured
  • Tailgate functions properly
  • Rear bumper is in good condition and secured

Roadside Assistance
We are proud to provide our Certified Pre-Owned Vehicle owners with 1-year of Roadside Assistance *  which offers protection virtually anywhere with a national network of Roadside Assistance providers across the United States and Canada.

Flat tire?
We will change the tire for you.

Dead battery?
We will give your vehicle the jump start it needs.

Locked out?
We will get you back inside.

Out of gas?
We will bring you gas and get you on your way. *

Need a tow?
We will tow you to the nearest Toyota Dealership for mechanical breakdown or collision recovery.

Vehicle History Report

A CARFAX® Vehicle History Report (VHR) provides the most trusted vehicle history information. You can view the Vehicle History Report of each Certified vehicle in our inventory at no charge *

Based on information from more than 20,000 data sources, CARFAX® instantly generates a VHR that may include the following:

  • Title information, including salvaged or junked titles
  • Flood damage history
  • Total loss accident history
  • Odometer readings
  • Lemon history
  • Number of owners
  • Accident indicators, such as airbag deployments
  • State emissions inspection results
  • Service records
  • Vehicle use (taxi, rental, lease, etc.)

* Details may be subject to restrictions. Please visit the manufacturer website for more information.